Accessing XFRACAS

You must access XFRACAS from a computer that has been logged in to the network using a valid domain\username and password. In addition, you must have been granted access to XFRACAS by an application admin.

Requesting Account Access

If you do not have permission to access XFRACAS, when you attempt to open a page, you'll see a message stating that your username is unknown.

• To request access, click Request XFRACAS Account. This opens the New User page, with your network login pre-populated. Enter additional information as appropriate; fields shown with red borders are required.
• To request access to multiple entities (business units), hold the CTRL key and click your selections.

When you choose Options > Request Entity > Send, an e-mail notice will be sent to the admin of each entity that you request access to. In addition, you will receive a confirmation e-mail.

Tip: If the XFRACAS Update in Progress error message displays when you attempt to access the website and you have reason to believe that no update is in progress (e.g., other users can access XFRACAS), verify that the domain part of your login is present (domain\username).

Conditions for Account Suspension

New in Version 2021, depending on the configurable settings for your XFRACAS implementation, your account access may be disabled after a period of inactivity (e.g., 30 days). In this case, you will receive an e-mail notifying you that you must log in within a specified number of days to maintain access.

If this feature is implemented, you will be required to accept the Terms of Use Agreement each time you log in.