SEP Admin Utility - Manage Users

Starting in Version 2024, to manage SEP users, a user with administrative permission in the ReliaSoft database must log in to the SEP web server and launch the SEP admin utility. This will require cooperation from an IT admin to either provide access to run the admin utilities on the web server or configure the users based on your business requirements.

In the SEP admin utility, click the Manage Users button to open the Users and Security window.

When prompted to set connection info, enter the same enterprise database connection information entered via the SEP Configuration File window, as discussed in the SEP Implementation Guide.

Note: The information provided here is specific to providing SEP access. For more general information about the interfaces discussed, see Managing User Accounts in the desktop help. The SEP User functionality discussed here is not available when these interfaces are accessed in other ways, such as via the desktop applications or the ReliaSoft admin utility.

Users and Security Window

When the Users and Security window is opened via the SEP admin utility running on the web server, it has an additional SEP User column that identifies:

  • The number of active users who are also SEP users

  • The maximum number of SEP license seats allowed by the currently activated license

Tip: If the column is not visible when using the utility on an SEP web server, right-click any of the column headings then choose Select Columns and unhide the column.

The check boxes in this column will not allow you to exceed the maximum number of active users who are also SEP users. Specifically:

  • If the Active check box is not selected, the SEP User check box cannot be selected.

  • When clearing the Active check box, it also clears the SEP User check box.

  • If you attempt to select the SEP User check box for another active user that would exceed the maximum allowed license seats, it shows a message.

User Login and Contact Information Window

To open the User Login and Contact Information window, click Edit or Add, or double-click an existing user account in the table.

When this window is opened via the SEP admin utility running on the web server, it has an additional SEP User check box that indicates whether the user can also access SEP.

The check boxes in this window will not allow you to exceed the maximum number of active users who are also SEP users. Specifically:

  • If the Active check box is not selected, the SEP User check box shows as disabled and cannot be selected.

  • When clearing the Active check box, it also clears the SEP User check box.

  • If you attempt to save a user account with the SEP User check box selected and that would exceed the maximum allowed license seats, it shows a message and you must clear the SEP User check box before saving.