Serialized Page

The Serialized page allows you to view serialized system configurations. You can open the Serialized page in several ways:

• Click the System Configuration link in the summary area at the top of the Incident page for a serialized incident.
• Click the System Configuration link in the summary area at the top of the CSI page.
• Choose Options > Report > Serialized Search when working with the Report Builder then choose the system that you want to view.

System Configuration

The configuration for the selected system appears in the left panel. The part number, part description, version and serial number for each part in the configuration are displayed.

• To hide or display the parts below a part in the hierarchy, click plus (+) or minus (-).
• To locate a specific part, click the Find part on system link at the top of the hierarchy to search by part number, part description or serial number.
  • If a part in the system configuration has been replaced, it will appear at the bottom of the hierarchy, with the retired date next to it.
  • Retired parts are indicated by .
  • The Time Metrics Field area displays up to three types of time measurements that have been reported for the unit at the time of the incident. Note that an application admin maintains the time metric field names. Therefore, the name of the Time Metrics field used in your implementation may be different and, depending on the configurable settings for the current entity, this field may display one, two or three time metrics. The default is Run Hrs/Starts, which displays the total system hours and the number of starts that have been reported for the unit at the time of the incident. You can click the Add icon, , to add a report on system hours and/or starts. You can click the link to display the System Run Hours utility, which displays a summary of all system hours and number of starts reports that have been made for the unit. System hours reports that were made manually (i.e., that are not from an incident) can be deleted from this table.
• To view another serialized system, choose Home > Serialized > Serialized Search. In the Find System utility that appears, you can search by the system serial number or subsystem serial number.

Part Details

When you select a part, its details appear in the Information panel on the right side of the page.

Starting in Version 2021, these details include accumulated hours and other key information for parts that have been repaired or replaced. This is especially helpful for tracking these parts across systems when reusing them. The following information appears for each repair/replace occurrence:

• The part disposition
• Up to three time metrics — e.g., run hours, number of starts, kW run hours, etc. — depending on the configurable settings for the entity
• A link to the incident where the part was repaired or replaced