Fields and Lists

Your XFRACAS implementation has been customized by an application admin to capture information that is relevant to your organization’s specific needs. Therefore, this guide may refer to fields and features that differ from those you’ll see when working in a given entity. The fields that are available for each record type will depend on several factors:

• The configurable settings for the entity, which determine which fields are enabled, how they are named and how your organization uses them. For example, your organization may refer to problems as “corrective actions.”
• Whether the record is new or existing.

Drop-down lists are one type of field that may be customized by an application admin. If an option within a drop-down list is enclosed within brackets [], it has been “retired,” indicating that it was in use at one time but has been discontinued. Retired list options may appear in existing records because XFRACAS stores the data associated with them; however, they will not be available when creating new records.

Brackets are also used in the Owner drop-down list in problems and projects to indicate that a user no longer has the "owner" designation.