Failure Review Boards

Depending on the configurable settings for the entity, any of the steps 2 through 8 in the Problem page may allow or require review and sign-off by a Failure Review Board (FRB).

Review a Step Assigned to You

If your name is in the list, you can select the Yes or No option to indicate your approval or disapproval of the decision to close the current step.

If you reject closure, you will be prompted to specify the reason and a "Rejected" label will be displayed. Any user can point to or click this label to see the reason specified.

Assign Reviewers to a Step

If you have permission to assign or remove members of the FRB, click the Edit Reviewer List link.

Tip: If FRB approval is configured to display for a step, the link will become active immediately after you complete the Completed By and Completed Date fields. If you assign at least one reviewer at that point (before saving the record), the link will remain active until all assigned reviewers have signed off.

• The Available Reviewers List (left) shows XFRACAS users who belong to the approver category for this step. In addition, you can use the drop-down list to select users who belong to other user categories that are eligible to be FRB reviewers.
• The Selected Reviewers List (right) shows the users who are assigned to the FRB for this step of this problem. If they have been assigned to both the "Default Problem Reviewer" category and the approver category for this step, they appear in this list by default.

You can double-click a name in one list to move it to the other list or use the arrow buttons. To select multiple users, hold down the CTRL key and click the names.

Depending on the configurable settings, reviewers may be required to sign off in the order in which they are listed. To move a reviewer up or down in the list, select the name and click (+) or (-).

If you remove a reviewer who has already been saved for the step, you will be prompted to provide a reason. Click View Reviewer History to see a list of all reviewers who have been removed.