Install the Application and Activate the License

After you have prepared the database and web server(s), you can log in to the web server as an administrator and perform the following steps. User Account Control (UAC) can either be left on or turned off for this installation.

If the server has an active Internet connection and your firewall allows the software to access the ReliaSoft secure external license server at https://validate2.reliasoft.org*, only a few simple steps are required for activation. (If the server does not have an Internet connection, see Request an Activation Code).

  1. Run the XFRACAS setup (e.g., XFRACAS26.exe) and follow the steps in the wizard to create the website and install the activation and admin tools.
  2. From Start, search for "XFRACAS 2026 Activation" then run the product activation tool and follow the steps to activate your license.
    1. On the first page, specify that you want to activate a license.
    2. On the next page, enter a valid e-mail address. The license will be registered to this specific e-mail address, which will receive the notification required to activate it. This will be the same address for all stages of license usage from development/staging to production. Choose an address that can be accessed by someone who changes the hardware on the server. If the hardware changes for any reason, the license must be reactivated to get XFRACAS back up and running.
      • Name and Contact Info: If this is the first time that you have registered XFRACAS on this computer with this e-mail address, the next page will request your name and basic contact information.
    3. On the next page, enter the product license key provided to you. This will be a 32-digit alphanumeric code. Tip: If you are able to copy the key from a product delivery e-mail, the Paste icon saves time by automatically entering each section into the appropriate input box.
      • Confirmation Keys: If your license type requires a confirmation key, the next page requires you to copy/paste a key that you will receive via e-mail. Tip: If the e-mail does not appear in your Inbox within a few minutes, check your Junk mail or SPAM folders.
    4. When you see the "Your product has been activated” message, click Finish to start using the software.

Problems Communicating with the ReliaSoft License Server

The activation process generally requires communication with the ReliaSoft license server. If the software is not able to communicate directly with the license server, there are alternative options. If all else fails, you can contact us via, phone, e-mail and/or fax.

Corporate Firewalls

Corporate firewalls can block communication with the license server. Possible solutions:

  • Some firewall configurations block all new programs without any warning. To activate the software, it will be necessary to manually add the software name to the authorized list. Provide for unlimited access for the software.
  • If this fails, try to deactivate the firewall temporarily until the software has been activated. The majority of firewalls have an option to suspend their action. If not, you will have to terminate the firewall. Activate the software and then reboot your machine to restore firewall action.
  • You may need to ask the network manager to make the required settings to allow the software to communicate with the ReliaSoft license server and/or add this domain to a trusted list.

Proxy Settings

If you have an Internet connection (green check mark) but the software is unable to communicate with the ReliaSoft license server (red x), you can attempt to use alternative credentials by clicking Proxy Settings.

In the Proxy Settings window, enter the information required (you may need the assistance of your network administrator to complete this) and click Test Settings. The OK button will become enabled if the test is successful. If the proxy fails, you can click Cancel and try another method.

Request an Activation Code

To request an Activation Code using our web form, you can select Use an Activation Code, continue until you reach the screen requesting your product license key and activation code and click the Get an Activation Code online link, or you can go directly to http://validate2.reliasoft.org/UserManagement/ActivationCode.aspx** in your web browser. Enter the required fields and click E-mail Activation Code.

If the server that is hosting XFRACAS does not have an internet connection, during the purchase process the purchaser should have requested an Activation Code to use with the License key for activating the License on this server. In addition, if the server is a Virtual Machine environment, we will also provide a Control Code that is tied to a specific e-mail address.

In the event that an Activation Code was not requested during purchase, you can contact us via, phone, e-mail and/or fax to obtain one, as well as a Control Code if required.

Related Topics and Links