SEP Admin Page

The SEP Admin page allows you to enable and configure options for your organization's SEP implementation. To access this page, click the SEP Admin link in the top-right corner of the portal.

Note: To learn what's required to set up a web portal, consult the SEP Implementation Guide, which is available in both print-ready (PDF) and online formats. It describes how to perform many tasks that require IT expertise, including how to establish database and web server(s), install the website, connect to a ReliaSoft database and create user accounts. These tasks should be completed before you make changes to the SEP Admin page.

Be sure to click the Save button, , whenever you make changes on the SEP Admin page. This button is located in the upper-right corner of the page.

Enable Publish to SEP Web Portal

Some SEP-related features in ReliaSoft desktop applications (e.g., the ability to publish analysis summaries, workbooks, reports, etc.) will be visible only if the Enable publish to SEP web portal option is enabled for the database. You can set this from the SEP Admin page or from the Database Settings window in any ReliaSoft desktop application.

Configure Custom Content for the Home Page

Use this optional feature to integrate a banner or other content into your organization's SEP home page. If custom content is enabled for a database, it will be visible to all SEP users. To implement this feature:

  • Find the SEPDefault.htm file in the CustomContent folder under the root directory for the website. Edit it to include your custom content.
  • On the SEP Admin page, enable the Visible (edit via SEPDefault.htm on application server) option, specify a height and change the default caption, if desired.

Note: If the content of the page exceeds the specified height in pixels, users with iOS devices will not be able to scroll.

Customize a Default Dashboard for New Users

SEP ships with a default dashboard that you can customize for new users in your organization by modifying the layout and tile settings. This allows you to give users access to meaningful data the first time they open SEP. Once the user opens the dashboard, they no longer have access to the original one that you created.

  1. Under Configure the default dashboard, select Default dashboard for new users in the Currently active on your home page drop-down list and click the Save button.
  2. Navigate to the SEP Home page, where you should see a note confirming that you are editing the default dashboard for new users.
  3. Modify the tile settings and layout to create the custom dashboard. (See SEP Dashboards). Note that dashboard changes are saved automatically.
  4. Navigate back to the SEP Admin page.
  5. Under Configure the default dashboard, select Your personal dashboard in the Currently active on your home page drop-down list and then click the Save button.

Allow Aqira Users to Access SEP

nCode Aqira by Hottinger Bruel & Kjaer allows your organization to manage and share nCode fatigue and durability analyses via the web. Aqira users are entitled to access the SEP web portal without requiring an SEP license seat. To provide this access:

  1. Enable Allow Aqira users to log in to SEP.
  2. Under nCode Aqira, specify:
    • Aqira URL (e.g., http://servername/aqira/)
    • Aqira admin username
    • Aqira admin password
  3. Click the Test Aqira Login button. If the settings are valid, the page will display “Success” after the test completes.

When this feature is enabled, SEP’s menu will include a link to the Aqira login page. In addition, when an active Aqira user attempts to access SEP, the application will check for a ReliaSoft user account.

  • If an account does not exist, it will be created automatically with the “Aqira” security group. (This group will always have at least “read” access to projects that use “database-level security.” Any user with permission to edit security groups in ReliaSoft desktop applications can change these permissions to fit your needs.)
  • If an account exists and is active, the user can access SEP with the permissions specified for the existing account.
  • If an account exists but is inactive, the user cannot access SEP.

Configure URLs for Links to SEP from Desktop Applications

ReliaSoft desktop applications generate links that allow you to view action details in SEP. These links may be included in e-mail alerts and portal messages. In addition, XFMEA/RCM++ generates links to web summaries that you can open directly in SEP or send via e-mail.

Use the following settings on the SEP Admin page to specify how these links should be built:

  • SEP server - IIS prefix - enter the server name and folder that you see in the browser’s address bar (e.g., servername/SEP).
  • Website uses SSL (https for URLs) - select Yes if the web server has been configured with a Secure Socket Layer (SSL) certificate and the URLs need to start with "https" rather than "http."

If an administrator has not specified an IIS prefix, the alerts will not include links to SEP.

If these settings are incorrect, users will see an error message — e.g., "File or directory not found," "Access forbidden" or "This page can’t be displayed" — when they click the links to open the page in a web browser.

Configure the Service for Alerts

Any ReliaSoft database can be configured to send alerts when an action is created, modified or ready for review. These alerts, which are sent to any user who is subscribed to "watch" the action, can be delivered via e-mail, SMS text message or portal message, depending on the user's preference. (See Watches and Alerts.)

If an optional service is running on the SEP web server, you can send additional alerts based on calendar date. This service must be started by an IT admin using the procedure outlined in the Implementation Guide.

  • To check the current status of the service, go to the Send action alerts based on calendar date section of the SEP Admin page. The Service Status indicates whether the service was Running, Not Running or Not Found at the time when the page loaded.
  • To configure the service, do the following:
    1. Enable the Alert when action is due in X days option and enter the number of days before the action completion date (due date) to send the first alert.
    2. Specify a From address for e-mail alerts.
  • To send regular reminders, enable the Remind every X days until the action is complete option and enter the number of days between alerts.

Configure the Open Buttons

The following settings are not available when viewing SEP on most mobile devices.

Configure the Database Connection

When users view published analysis summaries and FMEAs in SEP, the Open buttons make it easy for them to open the full analysis in a relevant desktop application.

If your applications connect to an Oracle database, the Open buttons use the same connection as the SEP portal.

If your applications connect to a SQL Server database, you can choose one of the following options under the Database connection for Open buttons (SQL Server only) section:

  • No impersonation - the buttons will attempt to connect using the domain\username that is currently logged in to Windows. This requires an individual or group login. (See SQL Server Logins or Using Windows Impersonation in the desktop help.)
  • Same as SEP configuration file - the buttons will use the same impersonation account as the web portal. (See Establish a Service Account for the Application in the Implementation Guide.)
  • Specify impersonation account for Open buttons - the buttons will use the impersonation account that you specify. In this case, you must provide a domain name, user name and password for the account.

Note: These buttons are now only visible to users who have the "Open desktop apps from SEP web portal" permission. (See Managing Security Groups).

Enable Remote ReliaSoft

Remote ReliaSoft allows ReliaSoft desktop applications to run on a remote server, eliminating the need to install and update software on client computers. If Remote ReliaSoft is enabled for your implementation, users can choose whether to launch desktop applications remotely or locally when they click Open buttons. (See SEP User Preferences.)

Remote ReliaSoft must be configured for your organization by an IT admin who has experience using Microsoft Remote Desktop Services (RDS). The IT admin must also create an RDP template and make this available to you. Instructions for these tasks are provided in the Implementation Guide.

Once Remote ReliaSoft has been configured, you can enable it on the SEP Admin page:

  1. Under Remote ReliaSoft, click Browse to find the RDP template and then click the Save button to upload it to the database.
  2. Click Test Remote ReliaSoft. Depending on your browser settings, this will either download or open an *.rdp file or prompt you to choose. When you open the file, the ReliaSoft Launcher should run on the remote server.
  3. After you confirm that the template is working properly, enable the Open applications via Remote Desktop Services (RemoteApp) option.
  4. Click the Save button again.

SEP Error Log

This utility allows you to export an error log in *.csv format for troubleshooting and maintenance purposes.

Assign SEP Access to Users

Once user accounts have been created for the desktop application(s), you can use the SEP Admin page to specify who can access the web portal. (See Managing User Accounts in the desktop help.) Scroll down to the Select SEP Users section and select any user accounts that will have access to SEP. Check the counters above the user table to determine how many more SEP users are allowed under your current license.