Technical support

ReliaSoft reliability software products are renowned for their ease of use and unparalleled after sale support. For users with an active subscription to ReliaSoft Cloud, we provide technical support for software-related issues via a network of regional offices and partners/distributors throughout the world. If your subscription has lapsed, please contact your Sales representative.

You can request assistance by visiting https://www.hbkworld.com/en/contact-us/global-presence/reliasoft-worldwide-contacts and calling one of the ReliaSoft Support numbers.

To access the customer support center, visit https://support.hbmprenscia.com.

When requesting support

When you contact us to request technical support, please be prepared to provide the following information:

• Your phone number and e-mail address.
• Your company name and site URL.
• Describe what you were doing when the problem occurred and exactly what happened. Please include the specific wording of any message(s) that appeared.